Help and contact

Your Day turns everyday routines into a game for children. Here are answers to the most common questions.

Contact

Write to us at [E-postadress]. We answer as soon as we can.

Parent mode

Tap the gear in the top right corner of the home screen. The first time, you choose a four-digit PIN. After that, parent mode opens with the PIN, or with Face ID or a fingerprint if the phone has it.

Premium

• Premium is a monthly or yearly subscription. New families can try it free for 14 days.
• Premium is bought in parent mode or after a check that only a grown-up can pass. Children cannot buy anything on their own.
• Bought Premium before, for example on another phone? Tap Restore purchases under Premium in parent mode.

Cancel the subscription

You cancel the subscription in the App Store (on iPhone under Settings › your name › Subscriptions) or in Google Play (under Profile › Payments & subscriptions › Subscriptions). Deleting the app does not cancel the subscription.

Backup and a new phone

• Everything is saved on the phone, and as a backup in your own iCloud or Google account. Nothing is sent to us.
• Changing phones: save a backup file in parent mode, and restore it on the new phone after the introduction.

Privacy and terms

Read the Privacy Policy and the Terms of Use.

How to delete data: Delete data.